Best Auto Repair, Tucson

CONTACT US
YelpFacebookGoogle Business Profile

RIGHT TO REPAIR

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

RIGHT TO REPAIR

Know your rights when it comes to vehicle repair and maintenance.


Did you know?
  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Our aftermarket parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


http://www.righttorepair.org/



What People Say About Us

Catalina
  • , 08/31/2023

    Excellent service. My first time. I will return.

  • , 08/25/2023

    Had my 2002 Thunderbird here for a complete A/C replacement. The time it took to complete the job was just one day longer than first scheduled. However, it was not their fault. The replacement parts were defective, because they did not preform to the standards they required. Even so, it was only one day longer than first planned. Joe was very professional and apologized several times for the delay. I highly recommend this X-Pert Automotive store.

Tucson
  • , 08/15/2023

    I brought my Miata in for an AC charge. They were prompt and kept me up to date with the service. I decided to have X-Pert do my maintenance instead of going back to the dealer for this service as I have always done.

  • , 07/20/2023

    Thank you so much to the staff at X-Pert Automotive. My battery died and I was able to jump start it but didn't have a lot of charge to make it to the dealer where I normally have my car serviced. I contacted X-Pert Automotive and they told me they would work me in during appointments. I was able to make it to the shop and waited just over an hour to get the battery replaced. Everyone I spoke with was courteous and professional and I plan to come back now that I've found them!

Catalina
  • , 07/12/2023

    This was our first time to X-Pert Automotive. I was extremely satisfied with the service I received from everyone that works here. They are all very professional. They kept me posted on what repairs were needed, how long it would take and the cost. And I can now say Goodbye to all the rattling in the back of my car. Plus, their waiting room is clean and comfortable. We will definitely be going back for all our automotive needs.

  • , 04/04/2023

    I'm very satisfied with the ease of making an appointment, the communication and fair pricing.

Call us for service: 520-818-1780

ACDelco
ASE (Automotive Service Excellence)
IDENTIFIX
IATN (International Automotive Technicians' Network)
Jasper
ASE Master Technician
Mitchell1
BG Products
wIX
Monroe
  • Car Care Aware