Had to drop off my car before they opened...that was easy, as they have the lock box, envelopes, pen, all ready in place. Felt very comfortable leaving the car in their lot that morning.
Contacted by the shop to let me know the status of the repair, and estimated time to be completed. Quality of the work was exceptional. Test driven three times to make sure everything was completed...they noticed one sound that was not there before, and repaired it at no cost...tightening of something... but no charge to take care of that issue.
Overall, I am very impressed and satisfied that I have found a mechanic so close to SaddleBrooke Ranch, that I can rely on for years to come. You won't be disappointed.